TR Questions, answered
Details on setup, pricing, integrations and doorstep collection.
What is TekEkran and who is it for?
TekEkran is software that lets restaurants manage orders from all major food platforms — Getir, YemekSepeti, Trendyol, Migros — on a single screen. It combines delivery, pickup and dine-in orders in one panel.
How long does setup take?
Average setup is 1-3 days. Chrome extension and printer integration complete on day one; training sessions happen within the first week.
How is pricing structured?
TekEkran, TekMenü and Courier modules are tailored to your restaurant. Price depends on order volume, platform count and chosen modules. Request a free demo for a precise quote.
Are Getir and Yemeksepeti integrations official?
Some platforms are integrated via official APIs, others via our Chrome extension. Both methods operate over the partner panel and are not restricted by platforms.
Can I accept meal vouchers?
Yes. TekEkran supports Edenred, Multinet Up, MetropolCard and iWallet (SetCard). Daily reconciliation reports are generated automatically.
Does TekMenü really charge no commission?
Yes. Orders via TekMenü incur no platform commission. You pay only the TekMenü package fee; no per-order commission.
Can I use TekEkran without my own couriers?
Yes. By joining the İletmen courier pool, you can operate without in-house couriers. Pool delivery cost is 30-50% lower than running your own fleet.
Which computer runs the Chrome extension?
Windows 10 or newer, with Google Chrome open. One machine can manage all partner panels simultaneously.
Is e-Archive invoicing automatic?
Yes. Restaurants with active GİB integration (or Doğan) get e-Archive invoices generated automatically per order and sent via SMS/email.
Is my data safe?
All data is stored on servers within Turkey, KVKK-compliant. Daily backups, SSL/TLS encryption. MetropolCard and other financial data use additional AES-256 encryption.
How many languages does TekMenü support?
TR, EN, DE, AR, FR, IT, ES, PT — 8 languages. The customer's phone language is detected automatically.
Is there a mobile app?
Courier company users have an Android app. Restaurant users run TekEkran on the web with a mobile- and touchscreen-optimized interface.
Compatible with my current POS?
Full integration with MenuLux and Narpos. Custom integration for other POS systems can be evaluated — reach out to our team.
Any cost for the demo?
Demo is free. A 15-30 min online meeting to understand your needs and show the product live. No upfront payment or commitment.
Minimum contract length?
Minimum 1 month. Annual billing comes with 15% discount.